Give your team superpowers with voice AI

We built custom voice AI solutions to support your workforce by turning routine tasks into simple, natural conversations.

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Let your workforce work efficiently with Lina's solutions

Lina is an agency specialised in voice AI solutions.

We take repetitive calls and manual admin off your team’s plate, so they can focus on the work that really matters. From field support and reporting to after‑hours and outbound calls, Lina keeps operations running smoothly, captures better data, and ensures time better spend.

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Hands-free information acess

Technicians simply ask by voice to get procedures, wiring diagrams, or past intervention info. The agent delivers context‑aware guidance and checklists. There is no need to touch screens or stop working.

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Easier reporting

By simply dictating notes, readings, and parts used, engineers let the agent capture and organize everything directly in the FSM or ERP. This ensures accurate records with zero extra admin.

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After-hours/overflow calls

When a call would normally hit voicemail, the voice agent steps in to collect details, share information, and set up a timely callback.

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Outbound calls

Outbound calls like check-ins, scheduling, and activations used to be uneconomical. With AI, they're efficient - and finally worth doing.

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Back office calls

Back office calls are often repetitive, structured conversations focused on collecting or validating information. Lina automates these calls through guided voice workflows that capture the right data and write it directly into your systems. This reduces manual workload, improves data quality, and ensures consistent processing at scale.

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After-hours/overflow calls

A voice agent ensures no call is missed—handling after‑hours and overflow calls with natural conversations that collect details, answer common questions, and schedule callbacks for the right team.

Frequently Asked Questions

Our FAQs are designed to offer comprehensive and clear information.

What is Lina's Voice AI?

Lina is a an agency specalized in developing voice AI solutions for companies that want to help their teams complete tasks faster through natural speech. Think of hands-free information retrieval, faster reporting, and handling calls during after-hours or peak demand periods.

Who is Lina best suited for?

Primarily for teams that, while on the move, on-site, or on the phone, handle many recurring information and registration tasks.Typical users include sales, field service technicians, planners or operations teams, and customer contact teams.

Which tasks you automate?

We can buidt a voice agent that supports hands-free information requests, report dictation, after-hours and overflow call handling, outbound calls, for example scheduling and reminders, and back-office conversations for data collection.

How does hands-free information retrieval work in the field?

Workers ask a question by voice, after which Lina provides relevant information, such as procedures, schedules, or parts information. The goal is that you do not have to stop or operate a screen.

How do we measure quality and continuously improve our voice AI solution?

By measuring conversations based on success rate, escalations, handling time, and data quality in FSM, CRM or ERP systems. Then you improve intents, prompts, and data mapping based on real cases.

Lina empowers operational teams, through natural voice interaction.

Lina builts solutions to make operational work simpler, faster, and more reliable through secure voice-driven automation. We design our solutions to integrate seamlessly with existing systems such as FSM and ERP platforms, ensuring accurate data capture, structured reporting, and consistent process execution across field and telephony workflows.

Security, reliability, and data integrity are foundational. All information processed by Lina is handled with strict confidentiality and aligned with enterprise-grade security standards. We focus on measurable performance, including task completion rates, call handling efficiency, and data quality, so teams can trust the outcomes in mission-critical environments.

Lina is continuously improved based on real-world usage, structured feedback, and performance analytics. By combining practical AI innovation with operational discipline, we deliver voice automation that drives efficiency, scalability, and long-term value for modern service and operations teams.